Shipping policy

Cavars Shipping Policy
Smooth Delivery, Bright Anticipation

At Cavars, we prioritize safe and timely delivery of your handcrafted melamine lighting. Below are the details to ensure your order arrives flawlessly. For urgent questions, email us at Here’s a shipping policy, crafted to balance professionalism with approachability while ensuring clarity for global customers:  

---

Cavars Shipping Policy
Smooth Delivery, Bright Anticipation

At Cavars, we prioritize safe and timely delivery of your handcrafted melamine lighting. Below are the details to ensure your order arrives flawlessly. For urgent questions, email us at
info@cavars.com🚚✨  

---

1. Order Processing Time
- Standard Orders: Processed within 1–2 business days (excludes weekends/holidays).  
- Customized Lamps: Allow 3–5 business days for bespoke designs.  
You’ll receive a confirmation email with tracking details once shipped.

---

2. Shipping Options & Costs
Default Yuntrad Delivery. All cavars products are free shipping. If you want to specify a courier, the shipping cost will be borne by the customer.
| EU Countries: | 5–10 business days
| USA/Canada:  | 7–14 business days  | 3–7 business days     |  
| Rest of World: | 10–21 business days | 5–10 business days |

---

3. Tracking Your Order 
- A tracking number is emailed once your order leaves our warehouse.  
- Monitor your package via:  
  🔹 [Carrier’s Website] (link included in email)  
  🔹 Cavars Order Tracker (login to your account).  

---

4. Delivery Delays 
While rare, delays may occur due to customs, weather, or carrier issues. If your package is overdue:  
1. Check Tracking: Real-time updates often explain delays.  
2. Contact Us: Email us with your order number—we’ll investigate and resolve promptly.  

---

5. Damaged or Lost Packages
- Immediate Action: Take photos of damaged packaging/product within 24 hours of delivery.  
- Resolution: We’ll send a replacement or refund—*your choice*—once evidence is verified.  

---

6. Sustainability Commitment  
-- Eco-Packaging: Recyclable materials with biodegradable padding.  
--Carbon Neutral Option: Select “Green Shipping” at checkout (+€2.50 supports reforestation projects). 🌱  

---

Need Help? 
Email info@cavars.com with your order number. We’re here to light up your delivery experience!  

---  

✨ Updated: 2025/4/14 | Rates and timelines subject to carrier updates. ✨